Dispatch Guide
Here at The Saffa Shop we have a range of delivery options.
HOME DELIVERY SERVICE
Our Home Delivery Service options are based on spend and location limitations.
This delivery service is run by us, using our own employees to deliver to your door. We don't use any 3rd-party providers for our Same Day service. This service operates 6-days a week, and is dependant on your zone. This is the recommended and preferred delivery service for our Boerewors and Biltong products.
This service is designed for homes only. We can accommodate Workplaces with prior consultation.
FRESH PRODUCTS AND MEATS
Where the Home Delivery options are not available, our fresh products, including Biltong can only be shipped using Express Shipping.
Our packaged meats don't require Express Shipping to be used.
Please Note: Any Non Home Delivery orders made after the cutoff time on Thursday will be dispatched on the Monday. Please refer to our FAQs below or call us to discuss your meat and fresh product delivery needs.
EXPRESS AND STANDARD SHIPPING
Physical goods are generally delivered by Australia Post, but at our discretion we may also use Couriers Please, Fastway (Aramex), TNT and/or other reputable courier companies. Deliveries are processed promptly upon receipt of full payment. Orders placed before noon daily may be eligible for same day dispatch, but generally are dispatched within the next business day.
Delivery may take between 2 and 14 days, depending on the delivery option and your location.\
Australia Post
| Days we Dispatch | Monday - Wednesday |
| Days we don't Dispatch | Thurs, Fri, Sat, Sun and Public Holidays/Long Weekends |
| Cutoff Time for same day Dispatch | 10AM GMT+11 (Melbourne) |
Home Delivery Service
Same Day Zone (Purple) - $10
| Days we Deliver | Monday - Saturday |
| Holidays we don't deliver | Public Holidays |
| Cutoff Time for Same Day | 2PM GMT+11 (Melbourne) |
FAQ
Q. Why don't we Dispatch Meat on Thursday and Fridays?
A. In order to ensure the Freshness and Quality we don't dispatch on Thursday and Friday due to Australia Post not delivering on weekends. All Meats orders made on Wednesday (After 10AM), Thursday, Friday, Saturday and Sunday will be dispatched next business day. This does not apply to our Same Day service.